• -General
  • -Our approach to Privacy and Security
  • -What information we collect
  • -What we use your personal information for
  • -How we protect your information
  • -How we use cookies
  • - Your rights
  • -Disclosure to third parties
  • -Third party links
  • -Online Privacy Policy only
  • -Terms & Conditions
  • -Your consent
  • -Changes to the Privacy Policy
  • -Contact us


Sound Steps AVT Ltd. respects your privacy and is committed to protecting your personal data. This policy sets out how Sound Steps AVT Ltd., 5th Floor, 1 Lumley Street, London W1K 6TT will collect, store and use information relating to you, your child and family and applies to the entire website and tells you about your privacy rights and how the law protects you. Sound Steps AVT Ltd., has registered under the Data Protection Act 1998 and has given all notifications to the Information Commissioner, for your protection.

Sound Steps AVT Ltd. may update this Privacy Policy from time to time and recommends that you check this Privacy policy on a regular basis.

Our approach to Privacy and Security

Sound Steps AVT Ltd. respects your privacy and the privacy of your child and family. We recognise that you have the right to expect that your data will be protected, in compliance with the most recent legislation, namely GDPR, for which we have taken all necessary measures. As required under the UK Data Protection laws and in order to prevent unauthorised access, Sound Steps AVT Ltd. strictly complies with the law as applicable to you, regarding the storage and disclosure of the information that you have given us.

Do contact us, @ if you have any questions about our credit card security policies.

What Information do we collect?

In the course of our time together, Sound Steps AVT Ltd., will hold personal data on you, your child and your family. This personal data includes your name, gender, address/es, telephone numbers, email addresses, occupation and medical history related to pregnancy, together with your child’s date of birth, birth history, pertinent medical records, video footage and information related to on-going development and progress. We have this information because you chose to give it to us, when you signed the Letter of Consent. It also includes information that you have given to Sound Steps AVT Ltd., via the website, such as the URL you came from, IP address, domain type, browser type, the country where your laptop or device is located, as well as the pages of our website that you viewed as well as search terms that you entered on our website. You must at all times ensure that the personal information you provide is accurate and complete and that you will notify us of any changes, as soon as you are able to, so that we may update our records.

Sound Steps AVT Ltd. uses cookies to collect additional information and you may read our Cookie Policy to learn more.

Sound Steps AVT Ltd. does not hold your bank account details.

What do we use your information for?

The information that you have chosen to provide to Sound Steps AVT Pvt. Ltd, is used to address the needs of your child and family so as to provide you with an effective service. Furthermore, this information is used for

  • Communicating with your family
  • Making and/or changing appointments for your child and family at Sound Steps as well as with other professionals, on your behalf
  • Diagnostic information in planning and assessing on-going development
  • Planning follow-up on weekly targets in a systematic and timely manner
  • Addressing the communication needs of your child and family
  • Working collaboratively with the other professionals whose services your child needs
  • Analysing your interaction with the information provided on the website
  • Professional Training
  • Creating awareness of Hearing Loss in the community via the website, Youtube and Social Media
  • Sharing with our IT partners

Sound Steps AVT Ltd. may release your information, if we are required by the law, the police or any regulatory or government authority investigating suspected illegal activities, to do so.

When you use the website but have not advised us to the contrary, you are agreeing to allow Sound Steps AVT Ltd. to use your personal information in the manner set out in this statement.

How do we protect your information?

Sound Steps AVT Ltd. protects your information in various ways

Sound Steps AVT Ltd. protects all your personal information shared when filling forms and/or submitting reports and when corresponding with you via email, telephone or otherwise, with strict confidentiality, by taking the necessary measures for which we have implemented strong physical and electronic security safeguards, to protect against loss, alteration and unauthorised disclosure thereof.

Sound Steps AVT Ltd. uses cookies for the information you choose to share via our website. You may read our Cookie Policy to learn more.

Do We Use Cookies?

Sound Steps AVT Ltd. uses cookies (small files that are stored on your hard drive by our server) to monitor your use of our website for the duration that you access it. However, we do not use these cookies once you have stopped using our site. You may read our Cookie Policy to learn more.

What are your rights?

Right to access your personal data: you have the right to obtain information on whether your data is being processed and where it is, to access it. To access your personal data please email us at

Right to rectification: you have the right to rectify any inaccurate data we may have on you. To rectify your personal data, please email us at

Right to erasure : you have the right to request us to erase any personal data. To request erasure of your personal data, please email us at

Right to transfer : you have the right to receive your data in a structured and machine-readable format. You also have the right to ask us to transmit your personal information to another controller. To request us to port your personal data, please contact us at

Right to restriction of processing: you have the right to restrict the processing of your personal data, when you indicate that there are inaccuracies in the data or when you have requested the deletion of your data or when you have objected to the processing of your data. To request the restriction to the processing of your personal data, please email us at

Right to object: you have the right to object where we process your personal data based on our legitimate right to do so. To object, please email us at

Do We Disclose Any Information To Outside Parties?

It may become necessary for us to share your information with the professionals with whom we collaborate, in order to serve your child and family more effectively. We will never share your personal information with anybody or organization without your permission. We do however share our data with our IT partners, to assist in the fulfilment of our service.

Third Party Links

We may at our discretion include third party services on our website. (For example, such as links to resources for you and your family.) We do so in our effort to make more useful information available to you. However, we do not have any responsibility or liability for content and activities of these linked sites. Please read the privacy Policy of any third party websites or links or services that you access from our website. We do welcome your feedback on these sites as we seek to protect the integrity of our site.

Online Privacy Policy Only

We may use information from online media sources such as websites, social media and other platforms, in order to improve our communication with you and your family. Where we use information from these sources, we shall respect any permissions you may have specified about how you would like your information to be used. We recommend you routinely review the privacy settings on any online platform that are made available to you.

Terms & Conditions

Please visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website

Your Consent

By using our site, you consent to our Privacy Policy.

You may unsubscribe from our contact list at any time.

Changes To Our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Sound Steps AVT LTD.